FREQUENTLY ASKED QUESTIONS

QIEEBIKE manufactures four distinct series of electric off-road vehicles:

• X Series — High-performance electric dirt bikes with motors from 3000W to 8000W, built for competitive riding and experienced riders.
• H Series — Heavy-duty electric off-road motorcycles with reinforced frames and ultra-high-torque motors (5000W–8000W) for extreme terrain.
• Q Series — Versatile electric trail bikes (1500W–3000W) suitable for riders of all skill levels.
• S Series — Folding electric scooters (350W–800W) designed for urban commuting and portability.

All models feature brushless DC motors, lithium-ion battery packs, and intelligent controller systems.

X Series is our performance line — high-power electric dirt bikes (3000W–8000W) built for competitive riding and experienced riders seeking maximum speed and torque.

H Series is our heavy-duty line — reinforced frames and ultra-high-torque motors (5000W–8000W) designed for extreme terrain, steep inclines, and long expeditions.

Q Series is our versatile line — balanced performance and accessibility (1500W–3000W) suitable for riders of all skill levels, from beginners to experienced trail riders.

S Series is our urban line — folding electric scooters (350W–800W) designed for daily commuting, compact storage, and portability.

Performance varies by model and series:

• X Series — Up to 100 km/h top speed, up to 120 km range
• H Series — 80–100 km/h top speed, 90–120 km range
• Q Series — 45–70 km/h top speed, 40–80 km range
• S Series — 25–45 km/h top speed, 30–60 km range

All figures are based on standard test conditions (75 kg rider, flat terrain, 25°C). Real-world performance may vary with terrain, rider weight, and riding style.

QIEEBIKE electric off-road motorcycles are primarily designed for off-road and trail use. Street legality depends on your local regulations regarding motor power limits, maximum speed, and required safety equipment (lights, mirrors, turn signals).

Some S Series folding scooters with lower power outputs (250W–500W) may qualify as street-legal in certain jurisdictions. We recommend consulting your local transportation authority for specific requirements.

For markets requiring street-legal configurations, we can customize models with appropriate lighting kits and speed limiters.

All QIEEBIKE electric vehicles use removable lithium-ion battery packs that charge via a standard AC charger (110V–240V compatible, suitable for global use). Charging time ranges from 4–6 hours for a full charge depending on battery capacity.

Our smart chargers feature automatic voltage regulation, overcharge protection, and temperature monitoring. Removable batteries can be charged on or off the vehicle, making it convenient for apartment dwellers or fleet operators.

All QIEEBIKE electric off-road motorcycles and scooters come equipped with:

• Hydraulic disc brakes (front and rear)
• Intelligent battery management system (BMS) with overcharge/over-discharge/short-circuit protection
• Thermal monitoring on motor and controller
• Key-ignition anti-theft
• Multi-ride mode selection (Eco / Normal / Sport)

Higher-end models add regenerative braking, full LCD instrument panels, and smartphone connectivity via Bluetooth for GPS tracking and ride data.

Our standard MOQ is 10 units per model for wholesale orders. However, we accommodate sample orders of 1–2 units for distributors and dealers who want to evaluate build quality and performance before committing to a larger order.

Sample orders typically ship within 7–10 business days via express courier (DHL/FedEx). For OEM/ODM projects, the MOQ may vary based on customization requirements.

Yes, QIEEBIKE provides comprehensive OEM and ODM services:

• OEM services — Custom branding including logo, decals, and packaging design.
• ODM services — Full product development including motor tuning, battery configuration, frame modifications, and complete industrial design.

Our in-house R&D team of 15+ engineers works closely with clients from concept through production. We have successfully completed ODM projects for brands in Europe, North America, and Southeast Asia.

Absolutely. QIEEBIKE offers extensive customization options:

• Motor power output (3000W–12000W)
• Battery capacity and chemistry (Li-ion or LiFePO4)
• Frame color and finish
• Tire type and size
• Suspension travel
• Braking system
• Complete branding packages

Minimum order for custom specifications starts at 50 units. Our engineering team provides detailed feasibility assessments and prototype samples before mass production.

We actively seek distribution partners worldwide. To become an authorized QIEEBIKE dealer, you should have:

• Experience in powersports or electric vehicle retail
• A physical showroom or service center
• Ability to maintain minimum annual purchase volumes

In return, we provide exclusive territory rights, marketing materials, technical training, priority production slots, and competitive tier pricing. Contact our sales team to discuss partnership opportunities.

We accept T/T (telegraphic transfer), L/C (letter of credit at sight), and Western Union. Standard payment terms are 30% deposit upon order confirmation and 70% balance before shipment.

For established distributors with a proven track record, we offer flexible payment arrangements including net-30 terms. All transactions are conducted in USD unless otherwise agreed.

• Production lead time: 25–35 business days depending on order volume and customization level.
• Sea freight: 25–40 days to major ports worldwide.
• Express shipping (samples): 5–10 business days via DHL or FedEx.
• Air freight (urgent): 7–14 days.

We ship FOB Ningbo/Shanghai or CIF to your designated port. Full container load (FCL) and less than container load (LCL) options are both available.

All QIEEBIKE electric off-road motorcycles and scooters carry CE certification as standard, ensuring compliance with European safety directives. Select models also hold:

• UL certification — for the US market
• FCC certification — electromagnetic compliance
• RoHS certification — restriction of hazardous substances

Our manufacturing facility is ISO 9001 certified for quality management. Specific certification documents are available upon request for each model.

Quality assurance is embedded in every stage of production at our 20,000+ sqm ISO 9001 certified facility. Every electric motorcycle undergoes a 12-step quality inspection process:

• Incoming component testing
• Motor dynamometer testing
• Battery capacity verification
• Frame stress testing
• Controller firmware validation
• Brake performance testing
• Electrical system load testing
• Water resistance testing (IP rating verification)
• Vibration testing
• Final assembly inspection
• 15-minute ride test before packaging

We maintain a defect rate below 0.3% across all product lines.

Every QIEEBIKE electric off-road motorcycle and scooter comes with a 1-year warranty covering the three core electrical systems:

• Battery pack
• Motor
• Controller

This warranty applies to all models across all four series (X, H, Q, S). Manufacturing defects and material failures are fully covered. The warranty does not cover normal wear and tear, misuse, or unauthorized modifications. Extended warranty options are available for bulk orders.

Our comprehensive after-sales support includes:

• Technical documentation — Assembly guides, wiring diagrams, and service manuals
• Video guides — Step-by-step assembly and maintenance tutorials
• Remote troubleshooting — Via WhatsApp, WeChat, or Email
• Spare parts supply — Guaranteed availability for at least 3 years after purchase
• Firmware updates — For our intelligent controller systems
• On-site training — For large distributors, including dedicated account managers

Yes, QIEEBIKE has a US office located in Orlando, Florida. You can reach our US team at +1 321 315 0799 for sales inquiries, dealer applications, and after-sales support.

We also maintain our China headquarters in Zhejiang Province (+86 134 8617 7726) for manufacturing, ODM engineering, and global export operations. Our dual-office setup ensures responsive communication across time zones.